FAQ's

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay.

How long does shipping take?

Standard Shipping: 4–7 business days

Express Shipping: 2–4 business days

International Shipping: 7–14 business days (varies by location)
You will receive a tracking number via email once your order has shipped.

Do you offer free shipping?

Yes! Orders over $75 qualify for free standard shipping within the U.S.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. Simply click the link to monitor your delivery in real-time.

What is your return policy?

We offer easy returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How do I start a return or exchange?

Visit our Returns & Exchanges page or contact us at support@alyssaapparel.com. We’ll provide you with a prepaid return label if applicable.

Do you ship internationally?

Yes, we ship worldwide! Please note that international customers are responsible for customs duties, taxes, or import fees charged by their country.

What if my item is damaged or defective?

We’re so sorry! Please email us with your order number and photos of the issue within 7 days of receiving your order, and we’ll resolve it quickly.

How can I contact customer support?

Our 24/7 Customer Support team is available via live chat or by emailing support@alyssaapparel.com.

Do you restock sold-out items?

Yes, popular items are often restocked. Sign up for our newsletter or click “Notify Me” on the product page to be alerted when it’s back in stock.